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Best Practices of Sending Policy Change Mail

A business can’t always legally be required to notify employees of policy changes, depending on the specific state’s employment laws. But it’s always a good practice to communicate these updates, especially when the policies directly impact employees. Notification also helps avoid mishaps like employees unknowingly violating new guidelines or being disciplined when they did nothing wrong to begin with.



When communicating a policy change, start by outlining new expectations in your letter. You can email this or distribute physical copies to areas where employees are most likely to see them. Then, offer helpful resources and an opportunity to schedule a one-on-one meeting with management.


It’s important to keep in mind that the tone of your letter will have a huge impact on how employees receive the news. If your new policies are meant to punish bad behavior, the letter’s tone should reflect that. Similarly, if the new policies are aimed at making their work life better, the letter should suggest that as well.


Providing a clear call to action in your letter is critical for keeping your employees engaged. Be sure to outline any steps they’ll need to take, and include a date by which the action items should be completed. Also, if the new policies are affecting any of your employees negatively, be sure to provide a kind apology in the letter. This will help preserve your employees’ trust in the organization and make them more willing to accept the change.


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